Privacy Policy

At Moku Vault ("we", "our", or "us"), we are deeply dedicated to respecting and safeguarding user privacy. We believe that decentralized technology must prioritize user autonomy, cryptographic sovereignty, and radical data minimization. This Privacy Policy explains how information is handled when you interact with our website, non-custodial decentralized application interfaces, prediction gaming modules, quest trackers, and related services.

1. What We Never Collect or Store

Because Moku Vault operates as a non-custodial decentralized interface, we will never ask for, process, intercept, or store your private cryptographic keys, seed phrases, secret recovery words, or wallet unlock passwords. Your private keys remain encrypted exclusively on your local device or hardware wallet. Furthermore, we do not demand traditional identity documents, social security numbers, physical home addresses, or bank account credentials for public Web3 access.

2. Information We May Process

When you interact with the platform, we process only the bare minimum data required to deliver functional software features. When you connect a Web3 wallet, your public cryptographic wallet address is read client-side to query public blockchain nodes for token balances, quest milestone completion, and on-chain prediction activity. If you voluntarily reach out to us through our contact form, we collect the name, email address, and message details you provide so that our team may reply to your inquiry. In addition, our hosting delivery network may collect standard, temporary server logs such as IP addresses and browser user-agent strings solely for anti-DDoS security and rate limiting.

3. Purpose and Legal Basis for Processing

We use the limited data we process strictly to facilitate your connection to blockchain networks, verify on-chain quest accomplishments for reward eligibility, prevent sybil attacks and bot exploits against community rewards, troubleshoot support tickets, and ensure the overall security and availability of our web infrastructure. We do not sell, rent, monetize, or trade your personal or wallet information to data brokers or third-party advertisers.

4. Cookies, Local Storage and Client-Side Preferences

Our platform does not deploy intrusive third-party cross-site advertising trackers. We utilize minimal client-side browser storage (such as HTML5 LocalStorage or session cookies) solely to retain your application preferences. This includes remembering your preferred wallet provider, keeping your theme preferences active, and caching public RPC state queries locally to minimize network bandwidth and accelerate page loading. You have full control over these local items and may clear or block them at any time through your browser settings.

5. Third-Party RPC Nodes and Blockchain Networks

When you initiate queries or broadcast transactions through the interface, your browser communicates with remote procedure call (RPC) node gateways and public validators (such as Ethereum, Polygon, or dedicated node services). These independent infrastructure providers operate under their own data policies and may log IP addresses associated with JSON-RPC requests. If you require higher levels of privacy, we recommend utilizing privacy-preserving RPC endpoints or virtual private networks (VPNs).

6. Public Blockchain Ledger Transparency and Immutability

Please note that public blockchains are globally accessible, immutable, and decentralized ledgers. Any transaction you sign—including token transfers, contract approvals, or prediction gaming participations—becomes permanently recorded and visible to anyone on public block explorers. Moku Vault does not own or control these public networks and lacks any technical capacity to delete, edit, or mask on-chain data once it has been validated by network consensus.

7. International Privacy Rights (GDPR & CCPA)

Depending on your location and applicable data protection regulations (including the EU General Data Protection Regulation and the California Consumer Privacy Act), you hold rights regarding any off-chain personal data we retain. These rights include the right to request confirmation of data processing, request access to off-chain support messages, request rectification or deletion of your contact communications, and object to any non-essential data processing. As noted, these rights cannot be applied to on-chain records due to the permanent, immutable nature of distributed blockchains.

8. Security Safeguards and Infrastructure Protection

We maintain robust technical, organizational, and physical safeguards to defend our services against unauthorized access, loss, or alteration. All web communications are enforced through end-to-end TLS / HTTPS encryption, deployment configurations are subject to continuous automated vulnerability checks, and administrative access is restricted under strict zero-trust access controls.

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect modifications in our practices, regulatory requirements, or technological enhancements across the Web3 landscape. Any revisions will be published on this page with an updated "Last Updated" date. We advise you to review this policy from time to time to remain informed of our privacy practices.

10. Privacy Inquiries and Data Protection Contact

For questions, concerns, or requests regarding this Privacy Policy or to exercise your privacy rights regarding off-chain communications, please contact our data protection team at privacy@mokuvault.com or reach out via our contact form on the homepage.